Call Us Toll Free / 888.G2K.DNA1 support@gene2know.com Ft. Lauderdale, FL

Our Return Policy

Return Policy Details:

  1. If you want to cancel the package within the first 30 days of placing your order, and before you return a DNA sample to AncestryDNA, you will receive a refund equal to the price of the package you purchased minus $25.

  2. If you cancel the package within the first 30 days of placing your order but after you have returned a DNA sample, you will receive a refund equal to the price of the package you purchased minus $50.

Still Have Questions About the G2K Test?

Let us help you

Here are just a few of the things people frequently ask about Gene2Know. If you don’t see your question here, get in touch with us.

testimonail

form our clients

This application has been extremely useful in helping me to understand and manage my medications in order to make lifestyle choices that are the best for my health.
As a middle-aged woman in fairly good health, I was skeptical of the gene2know app since most of the medications that I take are vitamins and supplements.
“Gene2Know has truly changed my life- I no longer worry about my body responding badly to a new medication”
"Forgetting to take my medication has always been a problem for me. Since downloading the Gene2know app and using the medication reminder, I haven't missed a single dosage of my prescription!"